Defining the User
I needed to figure out who I was making this redesign for and how they would use the app. This app would have 3 main purposes: to redeem rewards, scan QR barcode and linking your card. It was important for it to be quick and simple for returning users to find what they need.
User Testing
By using a script and asking participants to role play as some of the intended audience, I was able to pick out discrepancies within the information architecture
Here is a before and after, after the final round of user testing